Looking for a training in order to build my tech touch strategy
Contributor 
Hello everyone,
I am in charge of building the Customer Success Strategy for tech touch segment of my company.
This is a great and challenging topic.
Besides tool which is another topic, I am now looking for a training regarding marketing automation or customer success tech touch.
I already found the amazing resources from @Jay Nathan and @Jeff Breunsbach but i need some practical knowledge to understand where to get started.
Would you have any material/ training / Ressources to recommand please?
I am in charge of building the Customer Success Strategy for tech touch segment of my company.
This is a great and challenging topic.
Besides tool which is another topic, I am now looking for a training regarding marketing automation or customer success tech touch.
I already found the amazing resources from @Jay Nathan and @Jeff Breunsbach but i need some practical knowledge to understand where to get started.
Would you have any material/ training / Ressources to recommand please?