Organizational Transition
Thought Leader 
We have a model right now that evolved as we have grown and now want to make the change to a more standard organization. We currently have Account Management responsible for renewal/upsell and Customer Success responsible for adoption success but it is messy with AMs and a lot of mixed responsibilities.
We are looking to move to a model where we have a renewals team, a CSM team and sales handles all upsells.
Has anyone made a big organizational shift like this? Any guidance or areas I should really worry about from Roles/Responsibilites to protecting the Customer Experience?
Love any thoughts!