From GGR Group Today- What would be the 4 pillars of Customer Success?
Thought Leader 
Hello!
Our group did not get a chance to review our question in GGR group today so dropping it here. We wanted to learn how CSM's might describe 4 pillars of Customer Success to contribute to 2021 roadmap and what operations aid in obtaining those goals? I hope this covers the whole question.
@Ashmeet Bhatti @Monica Trivedi @Heather Rosefsky please feel free to add anything I missed for question!
Thanks,
Karen
Our group did not get a chance to review our question in GGR group today so dropping it here. We wanted to learn how CSM's might describe 4 pillars of Customer Success to contribute to 2021 roadmap and what operations aid in obtaining those goals? I hope this covers the whole question.
@Ashmeet Bhatti @Monica Trivedi @Heather Rosefsky please feel free to add anything I missed for question!
Thanks,
Karen
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Seeker 
Thanks @Karen Chambers