Success & Support - Competitive Analysis
Expert 
Good morning friends!
I am starting to do some competitive analysis of what our competitors offer in terms of Customer Success, Customer Support & Onboarding.
Has anyone done this before? Can y ou share any guidance or advice? Does anyone have a template I can borrow (I obviously mean steal!)?
Thank you!
I am starting to do some competitive analysis of what our competitors offer in terms of Customer Success, Customer Support & Onboarding.
Has anyone done this before? Can y ou share any guidance or advice? Does anyone have a template I can borrow (I obviously mean steal!)?
Thank you!