Looking for Recommendation for Team Training/Guest Speaker on Phone Support
Seeker 
Good Morning!
Our customer support team is looking to bring in a guest speaker/trainer to speak to our customer support team to discuss Phone Support strategies. In particular we would like to have someone come in and offer some perspective on why phone support is a value add to the customer experience, how to add value during your convo, how to be comfortable on the phone, how to politely end long winded/ranting/rude customer convos. etc.
If anyone know or has worked with any good speakers would appreciate your recommendations!
Our customer support team is looking to bring in a guest speaker/trainer to speak to our customer support team to discuss Phone Support strategies. In particular we would like to have someone come in and offer some perspective on why phone support is a value add to the customer experience, how to add value during your convo, how to be comfortable on the phone, how to politely end long winded/ranting/rude customer convos. etc.
If anyone know or has worked with any good speakers would appreciate your recommendations!