Hi There
I'm looking to launch a low maintenance, inexpensive "customer love program" that would provide IC CSMs a framework to send customers a small gift when certain events occur. This could be company/product related:
- processes first transaction
- Crosses a large threshold in volume processed or merchants boarded
Or unrelated to our product impact:
- fund raise
- Acquisition
- Promotion
- New baby/animal joins our champions family
Has anyone seen this done well with a basic framework? Or has anyone seen it completely fail and has some good lessons learned from this?
Cheers,
James
