Churn Risk - Client Not Responsive. Creative Ways to Engage?
Seeker 
Hi All,
Are there any creative ways to engage clients that are none responsive? I would love to hear how you and your team reach out as a CSM in creative ways and if you get the other teams involved?
I have actively tried calling the contacts.
Send personalized release notes.
Send personalized emails seeing how we can help them get max value from their system and address any concerns!
Even googled to ensured I have the correct contact information.
Thank you for your insight and time,
Are there any creative ways to engage clients that are none responsive? I would love to hear how you and your team reach out as a CSM in creative ways and if you get the other teams involved?
I have actively tried calling the contacts.
Send personalized release notes.
Send personalized emails seeing how we can help them get max value from their system and address any concerns!
Even googled to ensured I have the correct contact information.
Thank you for your insight and time,