Post-Sales

December 2023 Question of the Month

Bernadette Risley 164 views 4 comments 0 points Most recent by Brian Aherne December 2023CS Org Conversations
"I Don't Believe In Customer Success", says Snowflake CRO Chris Degnen

Camille Acey 542 views 2 comments 0 points Most recent by Anita Toth December 2023Industry Insights
First month in new job

Jordan Silverman 115 views 4 comments 0 points Most recent by kmulhalljr January 2023CS Org Conversations
CS/Post-Sale Operations: Compensation Job Families

Hayley Jean Farr 5 views 0 comments 0 points Most recent by Hayley Jean Farr December 2021CS Org Conversations
Feedback for the number of touches post go-live

Ashley Wagner 4 views 1 comment 0 points Most recent by Surendranath June 2021Customer Journey
Implementation and Sales Engineer Ratios + Budgeting

Leanna Castello 3 views 2 comments 0 points Most recent by Tiffany Morin August 2020CS Org Conversations
Insights on lead qualification by CSMs

Effie Mansdorf 27 views 1 comment 0 points Most recent by Ed Powers July 2020CS Org Conversations
Leadership for Customer Lifecycle & Journey Architecture

shamsao 4 views 5 comments 0 points Most recent by Sidd June 2020Customer Journey
Sales to CS handoff process

Jung Kim 122 views 13 comments 0 points Most recent by Sheryl Hawk May 2020CS Org Conversations

Upcoming Events

May 16 CS Leadership Office Hours
Join us on Thursday at 1pm ET, May 16, 2024 This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant for…
May 30 CS Leadership Office Hours
Join us on Thursday at 1pm ET, May 30, 2024 This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant for…
June 13 CS Leadership Office Hours
Join us on Thursday at 1pm ET, June 13, 2024 This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant for…
June 27 CS Leadership Office Hours
Join us on Thursday at 1pm ET, June 27, 2024 This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant for…
July 11 CS Leadership Office Hours
Join us on Thursday at 1pm ET, July 11, 2024 This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant for…

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