Voice of Customer (VOC)

Customer Love/Appreciation Program - Has Anyone Launched One?

James Fisher 4 views 4 comments 0 points Most recent by Anita Toth May 2021Customer Journey
We all need to send a little love to ourselves sometimes. How do you celebrate the wins and how do y

Kevin Mitchell Leonor 3 views 4 comments 0 points Most recent by Scott Hopper July 2020CS Conversations
Interviewing customers for testimonials

Jeffrey Numark 4 views 7 comments 0 points Most recent by Thomas Hussenet June 2020CS Org Conversations

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May 16 CS Leadership Office Hours
Join us on Thursday at 1pm ET, May 16, 2024 This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant for…
May 30 CS Leadership Office Hours
Join us on Thursday at 1pm ET, May 30, 2024 This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant for…
June 13 CS Leadership Office Hours
Join us on Thursday at 1pm ET, June 13, 2024 This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant for…
June 27 CS Leadership Office Hours
Join us on Thursday at 1pm ET, June 27, 2024 This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant for…
July 11 CS Leadership Office Hours
Join us on Thursday at 1pm ET, July 11, 2024 This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant for…

Voice of Customer (VOC)

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