POLL: Where should customer success live within a SaaS based company?
Thought Leader 
I posted this poll on LinkedIn and have seen a wide array of opinions. I would like to gather more data and was wondering if my CS peeps here can help. since there is no Poll format here, I just put the options with numbers. Just comment with the number and if you want to add a comment feel free to do so.
The discussion is the following. Despite Customer success being an area and philosophy that has existed in SaaS for almost two decades, its role is still misunderstood across many organizations and therefore, CS teams don't have a standard place within orgs. Some are housed under Revenue, others under Ops, others in Services, others within PM and/or Engineering.
Calling my CS colleagues. What do you think? vote below.
The discussion is the following. Despite Customer success being an area and philosophy that has existed in SaaS for almost two decades, its role is still misunderstood across many organizations and therefore, CS teams don't have a standard place within orgs. Some are housed under Revenue, others under Ops, others in Services, others within PM and/or Engineering.
Calling my CS colleagues. What do you think? vote below.
1. Sales/revenue (under CRO)
2. Operations (under COO)
3. Customer service/services
4. Under PM and or Engineering?
5. On its own (Chief CS reports directly to CEO)