GGR Podcast - Parenting and CS

Heather Wendt
Heather Wendt HLAdmin, Member Posts: 339 Gain Grow Retain Staff
100 Likes Second Anniversary 25 Insightfuls 10 Comments
This week, Kristi Faltorusso joins Jay and Jeff to talk through lessons they have learned through parenting that apply to Customer Success.

From guidance through transitions and experiences to coaching through questions, the conversation shows the importance of building strong relationships with our children and how those same skills can apply to relationship building with our customers.

Listen to the Podcast here

What other areas of parenting (or external experiences) have helped you grow as a Customer Success professional?
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Comments

  • Heather Wendt
    Heather Wendt HLAdmin, Member Posts: 339 Gain Grow Retain Staff
    100 Likes Second Anniversary 25 Insightfuls 10 Comments
    @weems_katrina RIGHT?? Truer words were never spoken, I think!  :D

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