GGR Podcast - Parenting and CS
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Heather Wendt
HLAdmin, Member Posts: 286 Gain Grow Retain Staff
in GGR Cafe
This week, Kristi Faltorusso joins Jay and Jeff to talk through lessons they have learned through parenting that apply to Customer Success.
From guidance through transitions and experiences to coaching through questions, the conversation shows the importance of building strong relationships with our children and how those same skills can apply to relationship building with our customers.
Listen to the Podcast here
What other areas of parenting (or external experiences) have helped you grow as a Customer Success professional?
From guidance through transitions and experiences to coaching through questions, the conversation shows the importance of building strong relationships with our children and how those same skills can apply to relationship building with our customers.
Listen to the Podcast here
What other areas of parenting (or external experiences) have helped you grow as a Customer Success professional?
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Comments
-
This is great! I always wondered if others thought this way / saw the similarities.
My thought: When you don't hear or see activity from the customer (or the kids) you know something is wrong!5 -
@weems_katrina RIGHT?? Truer words were never spoken, I think!1
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