2023 - Renewal price increases
Hello fellow CS professionals,
I just joined the community and look forward to contributing and learning from everyone here!
I'd love to gather some insights from other CS Leaders who are performing price increases at renewal in 2023. Specifically, I'd love to hear how y'all perform the following:
1. When and how do you engage customers in the conversation? How far in advance of renewal do you start this conversation?
2. Are you determining price increases on a percentage basis?
3. How are you, or your team, managing objections to pricing?
I just joined the community and look forward to contributing and learning from everyone here!
I'd love to gather some insights from other CS Leaders who are performing price increases at renewal in 2023. Specifically, I'd love to hear how y'all perform the following:
1. When and how do you engage customers in the conversation? How far in advance of renewal do you start this conversation?
2. Are you determining price increases on a percentage basis?
3. How are you, or your team, managing objections to pricing?