Customer Journey vs Customer Experience Mapping Webinar

Heather Wendt
Heather Wendt HLAdmin, Member Posts: 285 Gain Grow Retain Staff
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What is the difference between a Customer Journey Map and a Customer Experience Map?

Turns out quite a bit!

Join GGR and @Mike Zahller today at 4pm EST (Tuesday, March 14) to learn more about how adding specific and strategic customer experiences to your map can strengthen your ability to meet the customer needs in a way that is often left to chance otherwise.

Learn more and sign up here

You can watch part 1 here

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