How do you keep CSMs happy?

Olivia_Williams · 2023-04-04T06:28:50+00:00

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Did you know that about 69% of current CS teams have quiet quitters? What's more alarming, 71% of CS teams had people physically quit last year, including 4.6% who had over 10 members leave 😳

So how do you keep your team happy & satisfied with their work?

Hi everyone 👋

This post is directly related to an article Irina Vatafu, our head of CS, just published on the GGR blog:

Empathy and Alignment: How to Support CSMs and Prevent Quiet Quitting

After delving deep with our study and the connected articles, I'm curious about everyone's take on this - so don't be shy and leave a comment! 😉

Thank you to @Heather Wendt for helping us with the article & generally being so nice!

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