Difference between CS in small and large businesses

rahul_choudhary · 2023-07-24T04:55:07+00:00

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Newcomer

Updated Aug 9, 2023 by Heather Wendt

Hey Guys,

How is Customer Success Different in Small Businesses as compared to large business?

Is it even important?

How much of tasks or responsibilities of a CSM different in SMBs as compared to Enterprise?

What do you think about that? Love to hear your thoughts! 💬