GGR Podcast - Setting Priorities for Your Team

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Heather Wendt
Heather Wendt HLAdmin, Member Posts: 286 Gain Grow Retain Staff
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This week, Sandy Yu joins Jeff to talk about the importance of priority setting, especially when there are multiple priorities competing for attention. She helps organize the process of identifying the priority to focus on ('there can be only 1 priority - anything else is a list')

  • Questions to make a decision:
    • What resources are needed?
    • What market/product is being prioritized by your organization?
    • What tools will you use to support the efforts?
    • What is the cost of NOT focusing on this priority?
    • What data do you need to make a good decision?

Sandy and Jeff talk about the role of the leader in bringing the priority to your team and how to set up and maintain healthy routines that set expectations without curbing the creativity of your team.

Listen Here

How are you helping your team not only understand the priority they should be focusing on but be successful and creative in moving the needle on it?

Comments

  • MaelF
    MaelF Member Posts: 1 Navigator
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    I would suggest making a distinction between strategic and operational priorities.

    Strategic priorities should be highlighted in a shared document with the team, so they can always refer to it if they have doubts. Additionally, establishing specific shared KPIs would help measure whether the team is moving in the right direction.

    Operational priorities shouldn't require any action from the team. For example, you can use colors to highlight which clients should be prioritized.

  • Heather Wendt
    Heather Wendt HLAdmin, Member Posts: 286 Gain Grow Retain Staff
    5 Likes First Anniversary 5 Insightfuls Photogenic
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    Like the distinction, @MaelF ...definitely a difference between the two and handling them as well! Thanks for adding to the conversation!

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