Post EBR Survey
Christie Anderson
Member, CS Leader Posts: 12 Thought Leader
Hi! Has anyone ever done a post-QBR survey to customers? I'd love to gather customer feedback on the EBRs to see how we can improve them in the future. My thought behind it is wanting to make sure our customers see the value in the QBRs and continue wanting to schedule them. I also think this would help inform strategy moving forward.
If you've done anything like this, I'd love to know what questions you've asked on the survey.
Thank you!
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