What is your end of year focus?

Heather Wendt
Heather Wendt HLAdmin, Member Posts: 339 Gain Grow Retain Staff
100 Likes Second Anniversary 25 Insightfuls 10 Comments

As we near the close of 2024, let's take a moment to reflect on whether we are in a reactive mode - focused on all the things that have to be done; a proactive mode - looking towards 2025 and planning a new focus, new strategies, or new processes; or a hybrid mode - some combination of both.

What advice do you have for someone in any of these modes, either to encourage them or to help them end this year well?

Tagged:

Comments

  • brandon.orme
    brandon.orme Member Posts: 1 Newcomer
    First Comment Photogenic

    Having recently launched our customer community, we’re aiming to grow membership to 500! This is just one of the key metrics for our Client Education & Enablement team. Other goals include meeting ticket deflection targets, achieving strong attendance at our monthly workshops, and hitting our self-service score goals. All that said, we've tried to be proactive and really plan for the improvement we hope to see. We've really been happy with where we're at, but we hope to be even better in 2025!

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.