Hi everybody,
To introduce myself, I am Jen and I am eagerly looking to break into the MarTech SaaS industry, focused on Customer Success.
I recently qualified as a certified Advanced Customer Success Professional with Gainsight, which I thoroughly enjoyed. My experience spans from founding and running my own marketing and business strategy agency, to collaborating with global C-suite management as a trusted business advisor for Kantar.
The problem I'm finding is that most CS roles, even the most junior, require you to have a few years' experience as a CSM. But, my determination to break into the MarTech sector is strong and with my can-do approach and ability to quickly learn technical skills, my aim is to swiftly prove my worth as a valued and fun-loving team member.
If anyone has any winning tips or is/has transitioned into the sector, I would love to hear your stories, thank you!
I am based in Reading and am looking for opportunities in the London and Berkshire areas.
I'm always willing to jump on Zoom for a chat over a coffee or in person if you're in London or Reading.
Thanks and I look forward to being an active member of the network.