Hello all!
My company has suggested I might be interested in a career change into the Customer Success role. I am currently a Sales Development Rep so there is a lot of learning to do to get up to speed if I want to excel in my new, potential role!
I am thinking of this level 1 CSM course:
SuccessCOACHING Customer Success Manager Training | SuccessCOACHING
Or
This one:
CSM Certification Program - 15 Classes - The Success League
Which one would you recommend for someone brand new to the CSM role?