Hi all,
First of all, thanks for being such an amazing community. It is extremely valuable to get insights, knowledge and experiences from you.
I was wondering if any of you use service mapping for external use and if so how does that template look and what are pros and cons?
All the best
Julie
However, in my search I did find a few good templates out on the Web - admittedly I haven't ever done one. Sorry, wish I could be of more help!