Customer Success Managers negotiating contract pricing

Brooke Carrie · 2021-05-17T14:23:00+00:00

I feel like this topic may have been touched upon earlier but I can't find the exact thread I am looking for (maybe I am wrong and it hasn't) - so I apologize if this is a repeat. I am wondering how others handle contract negotiations. Not upsells or starting the discussion about the contract renewal, but rather…