Who Owns The User Guide?

Zeeshan Gauba
Zeeshan Gauba Member Posts: 5 Seeker
edited August 2023 in CS Conversations
Hello fellow CS leaders,

I wanted to know which department within your organization owns your solution's user guide? And why is it that you feel that department is the right owner (or wrong owner)?

I am especially interested in hearing from other SaaS solution providers.

I do have a perspective, but would rather hear from the community before shaping the discussion one way or another.

Thank you in advance for your input!