Who Owns The User Guide?
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Zeeshan Gauba
Member Posts: 5 Seeker
Hello fellow CS leaders,
I wanted to know which department within your organization owns your solution's user guide? And why is it that you feel that department is the right owner (or wrong owner)?
I am especially interested in hearing from other SaaS solution providers.
I do have a perspective, but would rather hear from the community before shaping the discussion one way or another.
Thank you in advance for your input!
Best,
Zee
I wanted to know which department within your organization owns your solution's user guide? And why is it that you feel that department is the right owner (or wrong owner)?
I am especially interested in hearing from other SaaS solution providers.
I do have a perspective, but would rather hear from the community before shaping the discussion one way or another.
Thank you in advance for your input!
Best,
Zee
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