Scaling SC Meetup 09-15-21

Hello!

For those who attended the September scaling CS meetup, please post your thoughts, documentation, and questions on this thread.

Recording for the session will be posted on this thread as well.

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Comments

Jan Young

Just discovered this great blog series about Digital CS over on the Insided site.
https://www.insided.com/blog/tag/this-is-digital-customer-success

Stella Ikhnana

Hi Jeremy,

Thank you for providing this update, scaling CS sounds like a wonderful opportunity! I look forward to the next meeting. I will be watching the recording from today for sure!

Thanks,
Stella

Tevin Broner

Thank you for sharing the recording!

DanEnnis

Talk about timely! Thanks for sharing!

Jeremy Donaldson

Recording from today's session:

https://whitehatsec.zoom.us/rec/share/_5S-2Jgq2i0dRVXwJJhJuvfE_4Yz9hQwTfKWS4VTSK0AcSswqTsz9gsFUplSNmfo.WeWqLwJGIeeQCZoA

Passcode: R00t3f3?

Mo Gorman

Very timely article considering our discussion about a Tech Stack today.
5 Things to Consider When Evaluating Your CS Tech Stack