Customer Success - Who do you follow?

Brittany Yandura

Hello!

Curious about who you all admire and respect in the customer success space?  In growing my professional network, and continuing to research and learn, I want to make sure I'm not missing out on anyone.  Who would you recommend following on LinkedIn or reading their blogs?

More specifically, anyone with expertise in scaling CS from startup stage or anyone experienced in providing high touch CS the right way?  These are two areas I want to expand in and would love to know which leaders in these areas to learn more about.

Thanks!