Churn: Post Mortem

Good day GGR team,

I am in search of a churn Post Mortem template . This would be some kind of analysis to submit to upper management. As well, I was thinking, it could be archived and used as lessons-learned and use cases. Long game, it would be very cool if we can use the info to creae data point to help with risk and health scores. (Just thinking out loud)

I would greatly appreciate anyones feedback or guidance.

Thanks, Josephine

Technical Value Advisor

IBM