Building Tool Stack Repertoire: How to best familiarize with CRM and CS software platforms?
Seeker 
Hey guys,
Wondered if anyone had any tips for trying to familiarize with commonly used CRM and CS platforms like Salesforce, Gainsight etc?
Many of the CSM job postings I see ask for candidates to have working knowledge of this tools, and I currently have limited experience using them at this point, so would love to learn a little more about their operation and capabilities...can anytime recommend any demo tools, video tutorials, or courses that might help here?
I am about to embark on a big career pivot into CS and have spent the last 6-9 months trying to prepare as best I can before I start applying! Trying to research and learn as much as possible! (this platform as well as the GGR podcast have certainly helped a lot!)
Any feedback would be much appreciated!
Thank you, Joe
Wondered if anyone had any tips for trying to familiarize with commonly used CRM and CS platforms like Salesforce, Gainsight etc?
Many of the CSM job postings I see ask for candidates to have working knowledge of this tools, and I currently have limited experience using them at this point, so would love to learn a little more about their operation and capabilities...can anytime recommend any demo tools, video tutorials, or courses that might help here?
I am about to embark on a big career pivot into CS and have spent the last 6-9 months trying to prepare as best I can before I start applying! Trying to research and learn as much as possible! (this platform as well as the GGR podcast have certainly helped a lot!)
Any feedback would be much appreciated!
Thank you, Joe