July 3, 2023
In this 10-minute trumpet, Jeff Breunsbach shares his views on how CSMs should be preparing for career growth. Instead of the Enterprise-level CSM being the goal, focusing on building scaled CS skills is going to give you the biggest bang for your buck.
- Leveraging a 1:many focus in areas that increase your reach
- Focus on writing skills
- Identifying self-service opportunities
- Large-scale impact on customers instead of a 1:1 focus with limited reach