GGR Podcasts
2023
2022
2021
The Vault - Customer Onboarding and Implementation Processes
The Impact of a CCO on CS
How to Strengthen Engagement Through Personalization
The Impact of Understanding Customer Behaviors
Dirty Data
CS Blueprint: Leadership Lessons and Utilizing GitLab
Churned Customers and Off-Boarding Plans
CS Blueprint: Webinars, Investing, and CX Predictions
CS Blueprint: Amazon Outage, Compensation Survey & More
CS Blueprint: Inspiring Leaders and Ideas

Customer Onboarding and Implementation Process

January 12, 2022

Today, Jordan Silverman, Vice President of Customer Success at MarketMan, joins the show today for a discussion on customer success onboarding, and how to handle unresponsive customers during onboarding.

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