Needing to create a CS roadmap for Leadership but Leadership is our CS roadblock

Karen Chambers · 2020-12-31T12:20:00+00:00

Hello CS Community, As most of you are as well, I am tasked with being proactive with our subscribers to create relationships, measure customer health, and obtain their feedback to present to our leadership. However, my entire 1 1/2 years I've been in this role, ALL of my efforts have been tossed aside. I check off all my…