Monday.com for CSMs
Seeker 
Hi GGR community,
I am building out a CSM team for a SaaS company which currently uses Monday.com.
I think I can use Monday for managing client status, health scores, stages in the journey - in general to provide management and the company with a good overview of clients high-level status (more as a CRM).
I was wondering if anyone uses Monday.com as a working tool for the CSMs, and if so if you have any specific features and dashboards you would recommend using.
Thanks!
I am building out a CSM team for a SaaS company which currently uses Monday.com.
I think I can use Monday for managing client status, health scores, stages in the journey - in general to provide management and the company with a good overview of clients high-level status (more as a CRM).
I was wondering if anyone uses Monday.com as a working tool for the CSMs, and if so if you have any specific features and dashboards you would recommend using.
Thanks!