Churn

Discussion List

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  Performances Churn and NRR vs Accounting Churn

  Lyne 68 views 1 comment 0 points Most recent by Ed Powers February 24Metrics & Analytics
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  Prevent Customer Churn

  Abhishek B 127 views 1 comment 0 points Most recent by Javed Maqsood September 2023CS Operations Conversations
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  Churn: Post Mortem

  Josephine Gutierrez 283 views 2 comments 0 points Most recent by rdesmarais May 2023Customer Journey
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  Drawing the line between Professional Services and Technical Customer Success Management

  dsquires4406 162 views 1 comment 0 points Most recent by Michelle Wideman January 2023CS Org Conversations
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  Decision Maker Change-Factor for Churn

  Chris Guzek 65 views 3 comments 0 points Most recent by TJ Adams April 2022CS Org Conversations
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  Who manages Delinquent Churn, Invoice collection, Cancellation Calls?

  Sophie Quinn 14 views 3 comments 0 points Most recent by Jeff Heckler February 2022CS Org Conversations
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  Churn Risk - Client Not Responsive. Creative Ways to Engage?

  Ashley Moss 25 views 4 comments 0 points Most recent by Ashley Moss January 2022CS Org Conversations
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  NonRenewal/Churn

  Amanda Watson 4 views 6 comments 0 points Most recent by Amanda Watson July 2021CS Org Conversations
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  Customer Cancellations - Who owns this process?

  Lauren Dunlop 4 views 2 comments 0 points Most recent by gurd3v November 2020CS Org Conversations
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  Churn playbook for Loss of Champion/Ghosted

  Markus Siebeneick 4 views 4 comments 0 points Most recent by Chad Horenfeldt September 2020CS Org Conversations
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  Churn Analysis

  David Ellin 54 views 21 comments 0 points Most recent by Ed Powers July 2020Metrics & Analytics
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  When is it too late to save a customer?

  Anuj Agrawal 24 views 18 comments 0 points Most recent by WillowMoellering April 2020CS Org Conversations