Support

Discussion List

• 
  Cross-functional Peak Moment?

  Jeremy Mulder 33 views 4 comments 0 points Most recent by Melanie Flores March 2021CS Conversations
• 
  Critical Interfaces

  David Ellin 1 view 0 comments 1 point Most recent by David Ellin March 2021CS Conversations
• 
  Customer Support and Success

  Ross Reitman 55 views 15 comments 0 points Most recent by Jonathan Bolton February 2021CS Conversations
• 
  Communication between Client Success and Account Executives during customer lifecycle

  Priyanka Yadav 1 view 1 comment 0 points Most recent by krishna.reddy20072000 February 2021CS Conversations
• 
  No Relationship With Product

  Matt Myszkowski 1 view 3 comments 0 points Most recent by Laura Lakhwara January 2021CS Conversations
• 
  Owning customer communications

  Renee Murphy 21 views 1 comment 0 points Most recent by Russell Bourne October 2020CS Conversations
• 
  Governance of customer email communications

  Nick Mehta 11 views 6 comments 0 points Most recent by Justin Oberbauer October 2020CS Conversations
• 
  CS Program Manager

  Chad Horenfeldt 1 view 3 comments 0 points Most recent by Yanira "Janita" Sesniak October 2020CS Conversations
• 
  Should we introduce work arounds for problems or wait for a permanent solution?

  Warwick Brown 3 views 6 comments 0 points Most recent by Russell Bourne September 2020CS Conversations
• 
  Integrating customer success with Challenger Sales model

  [Deleted User] 32 views 4 comments 0 points Most recent by Anita Toth August 2020CS Conversations
• 
  Calendar sharing internally

  Devon Lee 41 views 4 comments 0 points Most recent by Warwick Brown August 2020CS Technology
• 
  Customer Success and Sales with different goals - how to align?

  Philipp Maucher 43 views 4 comments 0 points Most recent by Philipp Maucher August 2020CS Conversations
• 
  Promised v/s Provided

  Archive User 28 views 11 comments 0 points Most recent by Will Pagden July 2020CS Conversations
• 
  proactive Service Mgmt vs CSM

  Andrew Rowlands 25 views 8 comments 0 points Most recent by Will Pagden July 2020CS Conversations
• 
  CSM Supporting New Product Launch

  Matt Myszkowski 72 views 10 comments 0 points Most recent by Scotty July 2020CS Conversations
• 
  CS Org Reporting Structure

  Shari Srebnick 5 views 6 comments 0 points Most recent by Shari Srebnick July 2020CS Conversations
• 
  Leadership for Customer Lifecycle & Journey Architecture

  shamsao 21 views 5 comments 0 points Most recent by Sidd June 2020CS Conversations
• 
  RACI conflicts between departments

  David Ellin 153 views 13 comments 0 points Most recent by WillowMoellering June 2020CS Conversations
• 
  How to identify and influence change in non-customer centric companies?

  Alejandro Sanchez 31 views 8 comments 0 points Most recent by Vijaya Vardhan P June 2020CS Conversations
• 
  CSM's Role in Escalation

  Scotty 33 views 8 comments 0 points Most recent by Scotty June 2020CS Conversations
• 
  How to decide who does what.....

  Jared Scoubes 45 views 20 comments 0 points Most recent by Samma Hafeez June 2020CS Conversations
• 
  Looking to further connect with Client Success Heros in HRTECH? Give this post a like or comment.

  Jennifer Dole 1 view 5 comments -5 points Most recent by Marijn Verdult May 2020CS Conversations
• 
  How have your CS orgs established/maintained a solid relationship with Product?

  Dan Maldonado 12 views 5 comments 0 points Most recent by Jennifer Dole April 2020CS Conversations