Discussion List

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  Customer Engagement & Business Review

  Abhishek B 354 views 8 comments 0 points Most recent by Lovlyn Andawey August 2023CS Conversations
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  Difference between CS in small and large businesses

  rahul_choudhary 219 views 6 comments 0 points Most recent by josephloria August 2023CS Conversations
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  Early CSM Organization Tips - surviving those scrappy days, pre-CRM

  Jillian 208 views 5 comments 0 points Most recent by Anna Alley June 2023CS Conversations
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  Starting a CS Org for a Telecom

  Bernard Nieto 16 views 5 comments 0 points Most recent by Kevin Mitchell Leonor July 2021CS Conversations
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  Are OKRs relevant in Large Enterprises?

  Michael Sare 13 views 13 comments 0 points Most recent by Matt Myszkowski December 2020CS Conversations
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  Customer Maturity Model

  Amit Kumar 19 views 7 comments 0 points Most recent by Scott Morgan August 2020CS Conversations
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  Differentiating "entry-CSM" vs. "Enterprise CSM" job postings

  Devon Lee 10 views 4 comments 0 points Most recent by Kevin Mitchell Leonor June 2020CS Conversations