The most recent content from our members.
This is my first post after just joining this discussion, so please forgive me and provide kind assistance if I have posted to the wrong subsection! I am new here but a real enthusiast and loving this community so far. I have a background in teaching coding and in education and feel I could help with documentation, at…
I was given permission by the author of this post, Daphne Costa Lopes, Director of Customer Success at Hubspot to re-purpose the LinkedIn post below here. Daphne posted this thread on LInkedIn just a few days ago. My hope that we can all have an interesting discussion about AI tools that we are all using or at least…
1. Click on your profile picture and select Account & Privacy Settings 2. Select Notification Preferences 3. Click the box under Weekly Email Digest titled ‘Send me the email digest’ 4. Make sure you have identified any categories you are interested in following by clicking on the Manage Followed Categories link so new…
Trying to figure out if someone you know is in the GGR community? Our search feature can help! Click in the Search bar and hit Enter Select the Members button If you know their user name or email address, you can enter it in the correct fields and click Filter Click on their name to see their profile and/or send them a…
I would like to talk about referrals! As a CSM on the job hunt I am told that my best chance at scoring an interview is through a referral, but how do I go about doing that? Who do you ask? Where do you look? HOW do you ask?? Having been on the networking game for some time now I am still finding myself struggling with not…
We get it! Inboxes are already getting hammered, and it isn't always helpful to get single emails for each new post and then each of the comments that follow. The great news is conversations are happening and a lot of knowledge sharing is going on...awesome!! But not everyone wants an email every time that happens. SO, a…
Once you are following a conversation, you may find that the notifications become too intrusive. To manage this, click on your profile picture and select Account & Privacy Settings Click on the Followed Content link on the right hand side This will list both your categories and conversations. Click on the dark blue bell on…
Hello everyone, I am working on building a CS team (it has been a year now). I have begun creating all the data base and the KPI's. Now I want to register somehow all the feedback I get from meetings and calls. I was wondering if you have a method to do this or you just update the client profile in your CRM. I am thinking…
Hi all! I'm so thrilled that Monday I have a final interview with a company I've loved talking to but I need your help! I have a panel presentation and brief discussion with them on Monday and I'm expected to have about 5 slides (provided by them, blank of course) to validate the following requirements: Ensure I'm aligned…
What are some of the best tools one should know in order to stick out as a CSM?
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