Recent Discussions
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During the last week of October, GGR invited 17 different vendors to share demos of their product. Bridging the spectrum from CSPs, Engagement Tools, Onboarding, LMSs, Customer Marketing, and VOC, you…- November 8, 2024 As I sit in front of a window looking at almost 2 foot of snow on the ground with another foot to come before tomorrow, it reminds me that even enjoying a snowy landscape is dependent…
- November 1, 2024 What an incredible (and incredibly busy!) few months! So many amazing CS-focused events out there, and GGR had a part in a few of them! From our September live event in Austin, TX, to…
- August 9, 2024 Some great things coming up for Gain Grow Retain! 1 Demopalooza and 2 live events in September, upgrades to our Job Board to make connecting to the right job more efficient, a Happy Hou…
- July 26, 2024 This last week has been hot here in Colorado. Hoping wherever you are in the world you are staying as cool as possible. GGR also went through a SPAM attack this last week. This was a par…
- 👀 🌝 👀 🌝 New space for the new quarter! Make sure you take a moment to 'meet' your peers and introduce yourself. Whether you are a brand new member or one of the original set, this thread is for ev…
- GGR is here for you! I am excited to announce the launch of a brand new group specifically for those in a leadership position. This closed group requires a request to join (Link) and will be an area t…
- Did you miss this week's Office Hours? Don't worry! We have you covered with a summary of the topic and conversation! Are you prioritizing team enablement this year? Or maybe you are an IC who is tryi…
- Hi all! Very excited to launch our 2025 Office Hours today! The focus for the first quarter is going to be Team Developement. We are kicking things off with @BernRisley who will share some insights in…
- GGR was founded on the idea that the best information and ideas come from you - those that are in the trenches, solving the problems. Each year we reach out to invite you to participate more formally …
- As we near the close of 2024, let's take a moment to reflect on whether we are in a reactive mode - focused on all the things that have to be done; a proactive mode - looking towards 2025 and planning…
- 👀 🌝 👀 🌝 Make sure you take a moment to 'meet' your peers and introduce yourself. Whether you are a brand new member or one of the original set, this thread is for everyone to help build an underst…
- Wanted to share that the survey to participate in the CS Trends Report is open! If you are a CS leader and would like to share how you are planning for 2025, take a moment to click the link below and …
- August 23, 2024 School is back in session for many of your families, and that brings the Fall Fun.I always find Fall to be a time of making sure I am cleaning up loose ends, meeting my annual goals fo…
- July 19, 2024 I have been working on some side programs in Higher Logic Vanilla focused on providing upskilling for our customers. This has me thinking about the important role it plays in decreasing …
- We have all been there…suddenly you look up and take a moment only to realize you have been operating too far down in the weeds. What are some of the techniques you are using to prevent this?
- July 5, 2024 As the 3rd quarter kicks off, are you remaining proactive or getting caught up in a reactive state? That is something that seems to be more likely in the 2nd half of the year as we get ca…
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