Hi All! ’m currently working on an early-stage tool for Customer Success teams and looking for honest feedback before taking it further.
I’d love to speak with Heads of CS or post-sales leaders at small to mid-size B2B SaaS companies, especially around onboarding, retention, customer health, or scaling CS (not selling anything, just trying to understand how teams are approaching these challenges today).
If that sounds relevant, I’d really appreciate a DM or comment. Happy to share what I’m learning in return. :)
Thank you
