Customer Experience (CX)

GGR Blog - 10 Secrets to Super Charge Your Community for Customer Success

Heather Wendt 96 views 4 comments 0 points Most recent by Brian O'Keeffe October 2023GGR Cafe
GGR Podcast - 10-minute Trumpet: Specialized Roles

Heather Wendt 83 views 1 comment 0 points Most recent by Gabe Caldwell August 2023GGR Cafe
How are Ya'll Scaling?!

Quis94 102 views 4 comments 0 points Most recent by Steve Bernstein August 2023Strategy & Planning
What does the term value mean

James Stuart 5 views 3 comments 0 points Most recent by Valde Sandberg January 2022CS Conversations
Scaling Customer Success

Leslie Kelley 13 views 4 comments 0 points Most recent by James Conant October 2020CS Org Conversations
Does anyone participate in a deal review process allowing "approval" of a good fit customer?

Jeff Breunsbach 3 views 8 comments 0 points Most recent by Miko Hinojosa October 2020CS Org Conversations
Organizational Transition

Renee Murphy 4 views 2 comments 0 points Most recent by Ed Powers October 2020CS Org Conversations
Customer Experience W/out SaaS

Meghan Price 45 views 7 comments 0 points Most recent by Scott Morgan June 2020Customer Journey
RACI conflicts between departments

David Ellin 115 views 13 comments 0 points Most recent by WillowMoellering May 2020Customer Journey

Upcoming Events

May 2 CS Leadership Office Hours
Join us on Thursday at 1pm ET, May 2, 2024 This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant for you;…
May 16 CS Leadership Office Hours
Join us on Thursday at 1pm ET, May 16, 2024 This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant for…
May 30 CS Leadership Office Hours
Join us on Thursday at 1pm ET, May 30, 2024 This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant for…
June 13 CS Leadership Office Hours
Join us on Thursday at 1pm ET, June 13, 2024 This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant for…
June 27 CS Leadership Office Hours
Join us on Thursday at 1pm ET, June 27, 2024 This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant for…

Customer Experience (CX)

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