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Does GGR need an "Introduce Yourself" thread?
Should there be a space to share more about who you are and why you are a part of GGR so that we can get to know people a bit better?
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2024 CS Leadership Office Hours Kick Off Next Thursday!
We are excited to continue our popular Office Hours events for Gain Grow Retain. Timing: every other Thursday Topics: varied based on the hosts Purpose: to connect with your peers to talk through relevant topics Goal: to meet at least one new person and walk away with an actionable idea Be sure to register for some or all…
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January 26, 2024 Week in Review
January 26, 2024 So a whole week has gone by and we find ourselves at the last Friday of January. With time speeding by, I love that I can help you see what is happening with GGR at a glance. Gain Grow Retain continues to focus on Events, Best Practices, and Content that inspires, and this weekly wrap up helps make sure…
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January 19, 2024 Week in Review
January 19, 2024 How in the work is January already half-way over? I swear it was just yesterday that we celebrated the changing of the year! Gain Grow Retain continues to focus on Events, Best Practices, and Content that inspires, and this weekly wrap up helps make sure you are in the know. Be sure to sign up to receive…
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Welcome to 2024, a letter from the CEO
Since the beginning, the foundation of Gain Grow Retain has been centered on connecting people, knowledge and ideas to advance the state of customer success. My name is Rob Wenger, and as CEO of Higher Logic, I want to acknowledge the remarkable success of Gain Grow Retain and extend my sincere appreciation to Jay Nathan…
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Thanks Jeff and Jay!
As many of you may have already seen on their LinkedIn posts, Jeff and Jay are transitioning away from Higher Logic, and thus GGR leadership. Their inspiration, knowledge, and influence have impacted so many, and of course, GGR was their brainchild. We wish them all the best in their next endeavors, and will always be…
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December 15, 2023 Week in Review
December 15, 2023 This will be the last Week in Review of 2023. Wishing everyone a wonderful Holiday season with family and friends! Here are some of the happenings going on in GGR: **Be sure you are receiving this email to avoid missing out! Sign Up for the Week in Review Subscribe to the 1x per week digest Events 🗨️ GGR…
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December 8, 2023 Week in Review
December 8, 2023 As we near the end of the year GGR wants to make sure you are checking out the awesome resources within the community! Focused on the EBC's (Events, Best Practices, and Content), take a look at these value-adds! **Be sure you are receiving this email to avoid missing out! Sign Up for the Week in Review…
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Interested in Sharing Your Knowledge?
As we rapidly approach the start of 2024, GGR is looking to add to the EBC's (Events, Best Practices, and Content) we provide. Do you have some great ideas and processes to share? Choose from the links below to get started! If you are interested in becoming an Office Hour or webinar host, or sharing a template or playbook…
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GGR Community Week in Review - December 1, 2023
December 1, 2023 Welcome back to the new "GGR Community Week in Review"! At GGR, we focus on what I call the EBC's: Events that allow you to learn and network with others Best Practices shared by your peers Content that is relevant and impactful We want to make it easy to see what is going on in your GGR community each…