Calling all those in the NYC area! ChurnZero is hosting a half-day workshop focused on Digital Content for CS leaders. @Jeffrey Kushmerek, Ali Cudby, and myself will each be sharing about onboarding, customer education, and digital content and community. ChurnZero is offering GGR members a 20% discount, so please use…
February 23, 2024 Our last Friday in February, which means we are nearing the end of the first quarter of 2024. So what are you focusing on during this time of year? Reviewing processes maybe? Identifying opportunities to provide value? Whatever your focus, there are likely conversations about it on GGR. Be sure to check…
February 12, 2024 Spring is approaching, and that means Customer Success events are gearing up! From smaller, local events like ChurnZero's RYGs to massive conferences like Gainsight's Pulse. GGR is continuing our Live events this year, so be sure to check out how you can make sure to stay in the loop in the Community…
February 9, 2024 GGR has been a resource for CS professionals for almost 4 years now, and while we have a number of ideas that will bring value, we want to hear what YOU want. We will be sharing an in-depth survey about the offerings we currently have and their alignment with your needs, but for now, we would love to hear…
February 2, 2024 Happy Groundhog day (US and Canada)! According to Punxsutawney Phil, we are in for an early spring! As a couple of new storms prepare to roll into Colorado, I will believe it when I see it 😁. As far as Gain Grow Retain goes, I am very excited about what is coming. We just launched our closed CS Leaders…
Should there be a space to share more about who you are and why you are a part of GGR so that we can get to know people a bit better?
We are excited to continue our popular Office Hours events for Gain Grow Retain. Timing: every other Thursday Topics: varied based on the hosts Purpose: to connect with your peers to talk through relevant topics Goal: to meet at least one new person and walk away with an actionable idea Be sure to register for some or all…
January 26, 2024 So a whole week has gone by and we find ourselves at the last Friday of January. With time speeding by, I love that I can help you see what is happening with GGR at a glance. Gain Grow Retain continues to focus on Events, Best Practices, and Content that inspires, and this weekly wrap up helps make sure…
January 19, 2024 How in the work is January already half-way over? I swear it was just yesterday that we celebrated the changing of the year! Gain Grow Retain continues to focus on Events, Best Practices, and Content that inspires, and this weekly wrap up helps make sure you are in the know. Be sure to sign up to receive…
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