GGR Blog

Discussion List

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  Blog Post - Improving Technical Support Processes to Drive Customer Satisfaction

  Heather Wendt 81 views 0 comments 0 points Started by Heather Wendt July 2022 GGR Cafe
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  Technical Curiosity and the CSM

  Heather Wendt 66 views 0 comments 0 points Started by Heather Wendt July 2022 GGR Cafe
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  Churn Part 3 - What the Heck Do I Do with All This Feedback

  Heather Wendt 61 views 0 comments 0 points Started by Heather Wendt June 2022 GGR Cafe
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  Jay Nathan discusses how CS is the key to winning in SaaS

  Heather Wendt 121 views 0 comments 0 points Started by Heather Wendt June 2022 GGR Cafe
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  How a good Customer Health Score can help in a crisis!

  Heather Wendt 51 views 0 comments 0 points Started by Heather Wendt May 2022 GGR Cafe
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  Can Saying No to Your Customers Make Them Happier? Read the GGR blog to find out!

  Heather Wendt 101 views 2 comments 0 points Most recent by Allison Mortens May 2022GGR Cafe
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  Unhappy Customers - can you learn from them?

  Heather Wendt 31 views 0 comments 0 points Started by Heather Wendt May 2022 GGR Cafe
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  GGR Blog - Churn Part 1 - How to Increase Survey Response Rates

  Heather Wendt 46 views 0 comments 0 points Started by Heather Wendt April 2022 Strategy & Planning