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Community + CS: Elevating Self-Service with Higher Logic Vanilla and Zendesk
Does your organization have a support team? The evidence is clear - companies that use a community to 'support' the support team with a self-service space reduce their tickets and increase their customer satisfaction. But it can still feel bulky. Higher Logic Vanilla has partnered with Zendesk to reduce the friction with…
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CSM Confidential: Unveiling the Realities of Customer Success
Speakers Parker Moore | Manager, Customer Success at Vitally Celine Doumar | Senior Customer Success Manager at Vitally Ryan Johansen | Founder at Stress Less and Get More Done Sarah Steingraber | Manager, Customer Success at Vitally Mia Kang | Scaled Customer Success at Vitally Allie Stark | Co-Founder at Noria Ben…
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August 8 CS Leadership Office Hours
Join us on Thursday at 1pm ET, August 8, 2024 This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant for…
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August 22 CS Leadership Office Hours
Join us on Thursday at 1pm ET, August 22, 2024 This series is meant for those in Customer Success Leadership positions who are building and scaling at programs at their companies. Whether you have done this before or find yourself in a new position - we all have something to learn from each other. This series is meant for…
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CSM Confidential: What Your Team is Saying Behind Closed Doors (And What They Really Need)
Speakers Parker Moore | Manager, Customer Success at Vitally Celine Doumar | Senior Customer Success Manager at Vitally Ryan Johansen | Founder at Stress Less and Get More Done Sarah Steingraber | Manager, Customer Success at Vitally Mia Kang | Scaled Customer Success at Vitally Allie Stark | Co-Founder at Noria Ben…