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Webinar Recordings and Resources

  • Building a Commercial Mindset as a CSM
  • May 2023 Webinar Enhancing Team Efficiency & Customer Engagement in a Resource-Constrained World
  • March 2023 Webinar - Taking Customer Experience Mapping to the Next Level - Part 2
  • October 2022 Webinar - Prediction Tactics for Successful Onboarding
  • September 2022 Webinar - No BS Servant Leadership
  • August 2022 Webinar - Taking Customer Experience Mapping to the Next Level - Part 1
https://player.vimeo.com/video/767015143?h=810fb32c83

Recording from October 31, 2022 with Guy Galon sharing some ways to ensure a successful onboarding from persona behavior.

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