January 19, 2024 How in the work is January already half-way over? I swear it was just yesterday that we celebrated the changing of the year! Gain Grow Retain continues to focus on Events, Best Practi…
Since the beginning, the foundation of Gain Grow Retain has been centered on connecting people, knowledge and ideas to advance the state of customer success. My name is Rob Wenger, and as CEO of Highe…
As many of you may have already seen on their LinkedIn posts, Jeff and Jay are transitioning away from Higher Logic, and thus GGR leadership. Their inspiration, knowledge, and influence have impacted …
December 15, 2023 This will be the last Week in Review of 2023. Wishing everyone a wonderful Holiday season with family and friends! Here are some of the happenings going on in GGR: **Be sure you are …
December 8, 2023 As we near the end of the year GGR wants to make sure you are checking out the awesome resources within the community! Focused on the EBC's (Events, Best Practices, and Content), take…
As we rapidly approach the start of 2024, GGR is looking to add to the EBC's (Events, Best Practices, and Content) we provide. Do you have some great ideas and processes to share? Choose from the link…
December 1, 2023 Welcome back to the new "GGR Community Week in Review"! At GGR, we focus on what I call the EBC's: Events that allow you to learn and network with others Best Practices shared by your…
November 17, 2023 Welcome to the new "GGR Community Week in Review"! Each week, a single post will share the various opportunities, resources, and great conversations that happened in your community o…
Hey all! Already getting some traction on our first ever Question of the Month discussion. This is a new initiative to spark conversations around Customer Success topics that might not crop up in regu…
Gain Grow Retain is focused on connecting people, knowledge, and ideas, and to help with this, we are launching a Question of the Month program to highlight the big questions customer success professi…
