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Discussion List
Contract Consolidation in Covid-19 World
WillowMoellering
1
view
4
comments
0
points
Most recent by
Tiffany Morin
August 2020
CS Conversations
Integrating customer success with Challenger Sales model
[Deleted User]
33
views
4
comments
0
points
Most recent by
Anita Toth
August 2020
CS Conversations
Renewal Calculation with early renewals
Brody Horton
23
views
2
comments
0
points
Most recent by
Russell Bourne
August 2020
CS Technology
CSM and Sales Responsibilities - who has the time???
BenB
14
views
7
comments
0
points
Most recent by
Kristoffer Blom
August 2020
CS Conversations
Developing an Ideal Customer Profile
Pam Mantaring
5
views
5
comments
0
points
Most recent by
Anita Toth
July 2020
CS Technology
Insights on lead qualification by CSMs
Effie Mansdorf
38
views
1
comment
0
points
Most recent by
Ed Powers
July 2020
CS Conversations
Adding/Transitioning to a digital/tech touch model?
Brian Hartley
69
views
21
comments
0
points
Most recent by
Sana Farooq
July 2020
CS Technology
How does your organization present QBRs / ABRs to SMB "Tech Touch" customers?
Jeremy Donaldson
21
views
9
comments
0
points
Most recent by
Sidd
July 2020
CS Technology
GIVING THE CUSTOMER BAD NEWS
Kathleen Fava
36
views
10
comments
0
points
Most recent by
Thomas Seelbinder
July 2020
CS Conversations
Thoughts on paid trials?
Alex Farmer
42
views
2
comments
0
points
Most recent by
Will Pagden
July 2020
CS Conversations
High Touch vs Low Touch with differing contract vehicles
Jim Ashley
46
views
11
comments
0
points
Most recent by
Sidd
July 2020
CS Technology
Where's the best place for Upsells to live?
shamsao
40
views
15
comments
0
points
Most recent by
Steve Beaumont
July 2020
CS Conversations
Determining Expansion Revenue Goals in Customer Success via SOM Analysis
Rich Watson
12
views
4
comments
0
points
Most recent by
Rich Watson
July 2020
CS Conversations
Playbooks/pro tips for mitigating churn risk brought on by M&A?
Matt Timmins
29
views
7
comments
0
points
Most recent by
Steve Bernstein
June 2020
CS Conversations
Asking for referrals from end-users
Marijn Verdult
14
views
5
comments
0
points
Most recent by
Paul Giovacchini
June 2020
CS Technology
Incentives for Sales to sign healthy deals?
Jeremy Katz
41
views
13
comments
0
points
Most recent by
Steve Beaumont
June 2020
CS Conversations
Should CSM be a SKU'd line item in an SOW? How should it be approached with different tiered custome
Effie Mansdorf
38
views
13
comments
0
points
Most recent by
Kevin Mitchell Leonor
June 2020
CS Technology
Who are the Decision Makers during COVID-19
BenB
1
view
3
comments
0
points
Most recent by
Jeremy Donaldson
May 2020
CS Conversations
CS Leadership Office Hours - Tomorrow!
[Deleted User]
2
views
1
comment
0
points
Most recent by
Gretchen Hustad
April 2020
GGR Cafe
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