Revenue

Discussion List

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  New name for account plans

  Julie Schifter 124 views 2 comments 5 points Most recent by [Deleted User] August 2022CS Conversations
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  Adoption Data; reducing churn, driving growth

  Richard Jeffreys 117 views 3 comments 0 points Most recent by paul_e June 2022CS Technology
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  Premise to Cloud Migration Strategy

  Steve L McDougal 32 views 0 comments 0 points Most recent by Steve L McDougal June 2022CS Conversations
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  Service Level Agreement "SLA"

  Maddison Gabriel 95 views 2 comments 0 points Most recent by Harsh Shah June 2022CS Conversations
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  Customer Success Managers negotiating contract pricing

  Brooke Carrie 518 views 7 comments 0 points Most recent by Narjes Evennou May 2022CS Conversations
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  CS - Revenue or Operations?

  Jordan Silverman 351 views 8 comments 0 points Most recent by Jordan Silverman May 2022CS Conversations
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  Commission or bonus on Upsell/Cross-sell, if at all?

  caseybaldin 895 views 4 comments 0 points Most recent by Ian Remington April 2022CS Conversations
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  SaaS KPIs and Metrics

  Jordan Silverman 287 views 26 comments 0 points Most recent by Brian Hansen February 2022CS Technology
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  Sales and Client Services responsibilities

  Jay Gorga 21 views 0 comments 0 points Most recent by Jay Gorga January 2022CS Conversations
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  Thoughts on these specific CS Processes

  Anish Bhalla 33 views 1 comment 0 points Most recent by Jonna Pedersen January 2022CS Conversations
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  What have you learned starting a consulting program?

  Mike Kochczynski 6 views 2 comments 0 points Most recent by Ed Powers October 2021CS Conversations
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  Quick Hits: Things That Aren't Scary

  Russell Bourne 21 views 0 comments 1 point Most recent by Russell Bourne September 2021CS Conversations
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  Does the CS team own the Upsell/Cross opportunity?

  Scott Hair 1 view 4 comments 0 points Most recent by Mark Flanagan August 2021CS Conversations
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  Churn Tracking Document

  Shahira Carstensen 11 views 0 comments 0 points Most recent by Shahira Carstensen August 2021CS Technology
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  NonRenewal/Churn

  Amanda Watson 43 views 6 comments 0 points Most recent by Amanda Watson July 2021CS Conversations
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  What internal documents should be included in an account plan?

  Julie Schifter 14 views 1 comment 0 points Most recent by Kevin Mitchell Leonor July 2021CS Technology
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  How do treat one-off expansion revenue that doesn't recur?

  Sylvia Yin 22 views 6 comments 0 points Most recent by Sylvia Yin June 2021CS Technology
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  CSM client load and moving from a sales led to a product led strategy

  Michael Saia 43 views 1 comment 0 points Most recent by Muneer Mubashir June 2021CS Conversations
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  CSM Compensation

  Jude Chiy 31 views 1 comment 0 points Most recent by Kevin Mitchell Leonor June 2021CS Conversations
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  Forecasting

  Jeremy Mulder 30 views 5 comments 0 points Most recent by Aaron Woods May 2021CS Technology
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  Variable cost models for Customer Onboarding

  John Gatlin 1 view 0 comments 0 points Most recent by John Gatlin May 2021CS Conversations
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  Customer wants to cancel. What happens next?

  gurd3v 85 views 23 comments 0 points Most recent by Brian Hartley May 2021CS Conversations
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  Renewal email template Low touch

  Erika Villarreal 288 views 4 comments 0 points Most recent by Erika Villarreal April 2021CS Conversations