Customer

Discussion List

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  How do you approach customer marketing when this falls on Customer Success to own?

  Jeffrey Nadeau 1 view 12 comments 0 points Most recent by Kimberly Ross July 2020CS Conversations
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  Thoughts on paid trials?

  Alex Farmer 42 views 2 comments 0 points Most recent by Will Pagden July 2020CS Conversations
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  Customer Journey Maps - Missing Elements

  David Ellin 40 views 10 comments 0 points Most recent by Will Pagden July 2020CS Conversations
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  We all need to send a little love to ourselves sometimes. How do you celebrate the wins and how do y

  Kevin Mitchell Leonor 12 views 4 comments 0 points Most recent by Scotty July 2020CS Conversations
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  Customer Experience W/out SaaS

  Meghan Price 61 views 7 comments 0 points Most recent by Scott Morgan July 2020CS Conversations
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  Interviewing customers for testimonials

  Jeffrey Numark 32 views 7 comments 0 points Most recent by Thomas Hussenet July 2020CS Conversations
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  Leadership for Customer Lifecycle & Journey Architecture

  shamsao 27 views 5 comments 0 points Most recent by Sidd June 2020CS Conversations
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  Sales to CS handoff process

  Jung Kim 246 views 13 comments 1 point Most recent by Sheryl Hawk June 2020CS Conversations
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  RACI conflicts between departments

  David Ellin 154 views 13 comments 0 points Most recent by WillowMoellering June 2020CS Conversations
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  CSM Segmentation

  Jeff Yeger 56 views 6 comments 0 points Most recent by Tobias Kederer June 2020CS Conversations
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  Can somebody share an example of how they visualize the 'Customer Journey' for the organization?

  [Deleted User] 25 views 4 comments 0 points Most recent by Sara Bochino May 2020CS Conversations