Customer

Discussion List

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  Kicking Off New Digital CS Program

  Garrett_Mesa 596 views 13 comments 2 points Most recent by Karen Bros January 9Digital CS (Engagement Programs)
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  TLC - Creating Value for Highest-Paying Customers

  Jared Orr 33 views 0 comments 0 points Started by Jared Orr August 2024 Customer Journey
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  Office Hours Conversation - CX

  Heather Wendt 51 views 2 comments 1 point Most recent by Heather Wendt July 2024CS Conversations
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  Could Someone Give me Advise on Improving Customer Retention Rates in SaaS Companies?

  lizaclarraa 73 views 1 comment 1 point Most recent by Ed Powers July 2024CS Conversations
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  "I Don't Believe In Customer Success", says Snowflake CRO Chris Degnen

  Camille Acey 1.3K views 2 comments 0 points Most recent by Anita Toth December 2023Industry Insights
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  Customer Resourcing

  Doug Perenchio 173 views 5 comments 0 points Most recent by tejash_24 October 2023CS Org Conversations
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  GGR Blog - 10 Secrets to Super Charge Your Community for Customer Success

  Heather Wendt 148 views 4 comments 0 points Most recent by Brian O'Keeffe October 2023GGR Cafe
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  GGR Podcast - 10-minute Trumpet: Specialized Roles

  Heather Wendt 98 views 1 comment 0 points Most recent by Gabe Caldwell August 2023GGR Cafe
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  How are Ya'll Scaling?!

  Quis94 151 views 4 comments 0 points Most recent by Steve Bernstein August 2023Strategy & Planning
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  Digital CS - LMS Administrator - New CS - Advice wanted!

  Kelly TV 169 views 7 comments 0 points Most recent by BenB August 2023CS Conversations
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  GGR Podcast - 10 minute trumpet - Relationships at Scale

  Heather Wendt 57 views 0 comments 1 point Started by Heather Wendt August 2023 GGR Cafe
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  Customer Journey Maps: Best Practices for implementation

  Cody 324 views 5 comments 0 points Most recent by Yogesh July 2023Customer Journey
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  Growing a Voice of Customer Program

  Brian Hansen 308 views 10 comments 2 points Most recent by Brian Hansen July 2023Metrics & Analytics
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  Whitespace analysis

  Miranda Balcar 103 views 1 comment 0 points Most recent by Rich Rans July 2023CS Org Conversations
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  GGR Podcast - 10-minute trumpet - Take the pressure off your CSM Team

  Heather Wendt 36 views 0 comments 0 points Started by Heather Wendt July 2023 GGR Cafe
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  CSM's involved pre-sales

  Lexi Santiago 226 views 4 comments 0 points Most recent by BillDavis June 2023CS Org Conversations
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  GGR Blog - How to Create an Effective Feedback Loop Between Customer Success and Product Teams

  Heather Wendt 89 views 1 comment 1 point Most recent by colin-userlot May 2023GGR Cafe
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  Engagement cadence

  Catherine McGrath 96 views 1 comment 0 points Most recent by Amanda Flurry May 2022CS Conversations
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  Sales and Client Services responsibilities

  Jay Gorga 6 views 0 comments 0 points Most recent by Jay Gorga January 2022CS Org Conversations
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  What does the term value mean

  James Stuart 6 views 3 comments 0 points Most recent by Valde Sandberg January 2022CS Conversations
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  Contact Map/Hierarchy

  Devon Lee 16 views 0 comments 0 points Most recent by Devon Lee June 2021CS Technology
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  Customer Journey Mapping

  Rob Kagan 57 views 3 comments 0 points Most recent by Dana Pavel June 2021CS Technology