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Contact Map/Hierarchy
Devon Lee
11
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0
comments
0
points
Most recent by
Devon Lee
June 2021
CS Technology
Customer Journey Mapping
Rob Kagan
61
views
3
comments
0
points
Most recent by
Dana Pavel
June 2021
CS Technology
Feedback for the number of touches post go-live
Ashley Wagner
1
view
1
comment
0
points
Most recent by
Surendranath
June 2021
CS Conversations
Automation
laurel wright
21
views
6
comments
0
points
Most recent by
Josh Buckley
May 2021
CS Conversations
Customer Love/Appreciation Program - Has Anyone Launched One?
James Fisher
1
view
4
comments
0
points
Most recent by
Anita Toth
May 2021
CS Conversations
Designing a Customer Journey from Day 1
Gala Samokieszyn
1
view
11
comments
0
points
Most recent by
Brian Hansen
April 2021
CS Conversations
What's the difference between Lifecycle and Journey?
DanaSoza
51
views
3
comments
0
points
Most recent by
George Hamm
April 2021
CS Conversations
Renewal opp stages (Salesforce tracking)
Lindsey Kemmerich
1
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0
comments
0
points
Most recent by
Lindsey Kemmerich
January 2021
CS Technology
Defining the Client's goals: Do you categorise or allow them to freestyle, or both?
Jack Choppin
11
views
4
comments
0
points
Most recent by
Nicholas Ciambrello
January 2021
CS Conversations
Post Sale Customer Journey Examples
antonioasierra
31
views
11
comments
0
points
Most recent by
Chase Tinkham
December 2020
CS Conversations
Customer Success Renewal Pipeline Management: Research
Lawrence Waldman
1
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1
comment
0
points
Most recent by
Steve Bernstein
December 2020
CS Conversations
Tips & Tricks to Customer Onboarding
Asha Pulikkal
11
views
4
comments
0
points
Most recent by
Farouq Aldori
November 2020
CS Conversations
Health score bias ?
Diana De Jesus
11
views
5
comments
0
points
Most recent by
Ed Powers
November 2020
CS Conversations
M2M Subscriptions
Maddie Blumenthal
11
views
0
comments
0
points
Most recent by
Maddie Blumenthal
November 2020
CS Technology
Scaling Customer Success
Leslie Kelley
11
views
4
comments
0
points
Most recent by
James Conant
October 2020
CS Conversations
Does anyone participate in a deal review process allowing "approval" of a good fit customer?
[Deleted User]
1
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8
comments
0
points
Most recent by
Miko Hinojosa
October 2020
CS Conversations
Benefits of mapping the customer journey?
Lauren Mecca
1
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1
comment
0
points
Most recent by
Ed Powers
October 2020
CS Conversations
Organizational Transition
Renee Murphy
1
view
2
comments
0
points
Most recent by
Ed Powers
October 2020
CS Conversations
Playbooks segmentation
Angela Guedes
21
views
3
comments
0
points
Most recent by
Russell Bourne
September 2020
CS Conversations
Asking open-ended questions
[Deleted User]
1
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3
comments
0
points
Most recent by
Rachel Jennings
September 2020
CS Conversations
Implementation and Sales Engineer Ratios + Budgeting
Leanna Castello
21
views
2
comments
0
points
Most recent by
Tiffany Morin
August 2020
CS Conversations
Promised v/s Provided
Archive User
21
views
11
comments
0
points
Most recent by
Will Pagden
July 2020
CS Conversations
What common mistakes do you see most often with Success Plans?
[Deleted User]
1
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15
comments
0
points
Most recent by
Will Pagden
July 2020
CS Conversations
Asking the right questions relevant to Stakeholder Personas
Sidd
71
views
6
comments
0
points
Most recent by
Archive User
July 2020
CS Conversations
Success Plans
Melissa Logothetis
61
views
11
comments
0
points
Most recent by
Ravi dharnikota
July 2020
CS Conversations
How do you approach customer marketing when this falls on Customer Success to own?
Jeffrey Nadeau
1
view
12
comments
0
points
Most recent by
Kimberly Ross
July 2020
CS Conversations
Thoughts on paid trials?
Alex Farmer
11
views
2
comments
0
points
Most recent by
Will Pagden
July 2020
CS Conversations
Customer Journey Maps - Missing Elements
David Ellin
1
view
10
comments
0
points
Most recent by
Will Pagden
July 2020
CS Conversations
We all need to send a little love to ourselves sometimes. How do you celebrate the wins and how do y
Kevin Mitchell Leonor
11
views
4
comments
0
points
Most recent by
Scotty
July 2020
CS Conversations
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