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Discussion List
TLC - Creating Value for Highest-Paying Customers
Jared Orr
36
views
0
comments
0
points
Started by
Jared Orr
August 2024
Customer Journey
Could Someone Give me Advise on Improving Customer Retention Rates in SaaS Companies?
lizaclarraa
76
views
1
comment
1
point
Most recent by
Ed Powers
July 2024
CS Conversations
Evolving Value of Customer Success
Shaun Porcar
81
views
0
comments
0
points
Started by
Shaun Porcar
June 2024
CS Conversations
QBR Script and template
EvaS
645
views
8
comments
2
points
Most recent by
Ed Powers
June 2024
Metrics & Analytics
Are Value Frameworks for Retention Effective?
Eddie Chavez
83
views
0
comments
0
points
Started by
Eddie Chavez
May 2024
Strategy & Planning
Performances Churn and NRR vs Accounting Churn
Lyne
97
views
1
comment
0
points
Most recent by
Ed Powers
February 2024
Metrics & Analytics
Triggers for Non-Telemetry customers?
AshleyGarza123
117
views
3
comments
0
points
Most recent by
Brian O'Keeffe
January 2024
Digital CS (Engagement Programs)
Advice for building CS in a Product Led Growth strategy
Brandon Hemmelman
98
views
2
comments
0
points
Most recent by
Brandon Hemmelman
January 2024
Strategy & Planning
December 2023 Question of the Month
Bernadette Risley
218
views
4
comments
0
points
Most recent by
Brian Aherne
December 2023
CS Org Conversations
"I Don't Believe In Customer Success", says Snowflake CRO Chris Degnen
Camille Acey
1.3K
views
2
comments
0
points
Most recent by
Anita Toth
December 2023
Industry Insights
Alternative CS Metrics
Brian Hansen
301
views
6
comments
1
point
Most recent by
Brian Aherne
November 2023
CS Conversations
Risky account meetings
Phil Weiss
167
views
11
comments
1
point
Most recent by
Cammo
November 2023
Value Realization
Customer Resourcing
Doug Perenchio
185
views
5
comments
0
points
Most recent by
tejash_24
October 2023
CS Org Conversations
GGR Podcast - Integrating Your CS Goals with Community
Heather Wendt
69
views
0
comments
2
points
Started by
Heather Wendt
October 2023
GGR Cafe
GGR Podcast - Scaling CS with Tessa Thorburn from Loom
Heather Wendt
140
views
2
comments
0
points
Most recent by
Heather Wendt
October 2023
GGR Cafe
GGR Blog - 10 Secrets to Super Charge Your Community for Customer Success
Heather Wendt
153
views
4
comments
0
points
Most recent by
Brian O'Keeffe
October 2023
GGR Cafe
Prevent Customer Churn
Abhishek B
149
views
1
comment
0
points
Most recent by
Javed Maqsood
September 2023
CS Operations Conversations
GGR Podcast - Implementation is Not Onboarding
Heather Wendt
136
views
1
comment
0
points
Most recent by
Jeffrey Kushmerek
September 2023
GGR Cafe
GGR Podcast - Scaled CS; Daphne Lopes - Hubspot
Heather Wendt
148
views
0
comments
0
points
Started by
Heather Wendt
September 2023
GGR Cafe
What's your worst post-sales-engagement story?
Heather Wendt
808
views
15
comments
3
points
Most recent by
Brian O'Keeffe
September 2023
GGR Cafe
How are Ya'll Scaling?!
Quis94
161
views
4
comments
0
points
Most recent by
Steve Bernstein
August 2023
Strategy & Planning
Customer Engagement & Business Review
Abhishek B
349
views
8
comments
0
points
Most recent by
Lovlyn Andawey
August 2023
CS Conversations
Growing a Voice of Customer Program
Brian Hansen
319
views
10
comments
2
points
Most recent by
Brian Hansen
July 2023
Metrics & Analytics
GGR Podcast - Scaled CS is all about efficiency
Heather Wendt
112
views
2
comments
0
points
Most recent by
Jeffrey Kushmerek
July 2023
GGR Cafe
GGR Podcast - 10-minute trumpet - Take the pressure off your CSM Team
Heather Wendt
38
views
0
comments
0
points
Started by
Heather Wendt
July 2023
GGR Cafe
Looking to take partnerships to the next level
Quis94
99
views
1
comment
0
points
Most recent by
EdPorter
July 2023
CS Org Conversations
CS Platform
Nbaxby
366
views
1
comment
1
point
Most recent by
Shannon Nishi
July 2023
CS Technology
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