Retention

Discussion List

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  GGR Podcast - 10-minute trumpet - Take the pressure off your CSM Team

  Heather Wendt 31 views 0 comments 0 points Started by Heather Wendt July 2023 GGR Cafe
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  Looking to take partnerships to the next level

  Quis94 105 views 1 comment 0 points Most recent by EdPorter July 2023CS Conversations
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  CS Platform

  Nbaxby 365 views 1 comment 1 point Most recent by Shannon Nishi July 2023CS Technology
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  GGR Podcast - The Vault - 7 Pillars of Customer Success

  Heather Wendt 50 views 0 comments 1 point Started by Heather Wendt July 2023 GGR Cafe
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  Customer Journey Templates

  Miranda Balcar 141 views 1 comment 0 points Most recent by Jeffrey Kushmerek July 2023CS Conversations
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  How to keep or register feedback

  iara 233 views 7 comments 0 points Most recent by TomTom June 2023CS Technology
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  How are you meeting needs well in today's climate? GGR wants to hear from you!

  Heather Wendt 281 views 10 comments 0 points Most recent by Dana Alvarenga June 2023GGR Cafe
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  Customer Education - Phases and Challenges

  Heather Wendt 95 views 1 comment 0 points Most recent by Chitra Madhwacharyula May 2023GGR Cafe
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  Churn: Post Mortem

  Josephine Gutierrez 374 views 2 comments 0 points Most recent by rdesmarais May 2023CS Conversations
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  CSM Presentation for Intvw

  bgilfill1 287 views 6 comments 0 points Most recent by bgilfill1 May 2023CS Conversations
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  All Things CSAT

  kchan38 169 views 3 comments 0 points Most recent by EdPorter May 2023CS Conversations
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  CS Impact

  Lexi Santiago 175 views 3 comments 0 points Most recent by jaime chambron April 2023CS Technology
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  Customer / Partner driven Success Planning

  Shelby Czarnota 179 views 3 comments 0 points Most recent by Michelle Wideman April 2023CS Conversations
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  What automation playbooks do you recommend for low-touch CS?

  Olivia_Williams 195 views 2 comments 0 points Most recent by Chitra Madhwacharyula April 2023GGR Cafe
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  Voice of Digital Customer Success

  Aynot2000 432 views 13 comments 1 point Most recent by Chitra Madhwacharyula April 2023CS Conversations
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  Renewal playbooks

  adamgibson 479 views 2 comments 0 points Most recent by Rob_Elder April 2023CS Conversations
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  Measurable Results

  Amanda Watson 513 views 9 comments 5 points Most recent by simonbigbutton April 2023CS Technology
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  GGR Podcast - Our CSMs Are Really Change Management Experts

  Heather Wendt 105 views 0 comments 0 points Started by Heather Wendt April 2023 GGR Cafe
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  What works to manage and keep customers updated about product enhancement requests?

  Brian O'Keeffe 133 views 4 comments 0 points Most recent by Chitra Madhwacharyula March 2023CS Conversations
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  CX Kick-Off - Dream Agenda

  Charlotte Naylor 77 views 2 comments 0 points Most recent by Amanda Watson March 2023GGR Cafe
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  HubSpot & Customer Success

  Asha Pulikkal 63 views 1 comment 0 points Most recent by randimgarza March 2023CS Conversations
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  Customer Journey Map Examples

  Dana Pavel 327 views 7 comments 0 points Most recent by bgilfill1 March 2023CS Conversations
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  Request for Best Practices and Ideas for Monthly Newsletter

  kchan38 65 views 0 comments 0 points Started by kchan38 February 2023 CS Conversations
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  Any alternatives to a big and ugly Excel file during onboarding and setup of your solution?

  victor jousseaume 177 views 4 comments 0 points Most recent by ShawnRiedel February 2023CS Conversations
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  NPS Set Up

  kchan38 305 views 9 comments 0 points Most recent by Kienan February 2023CS Technology