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GGR Podcast - The Vault - 7 Pillars of Customer Success

Heather Wendt 46 views 0 comments 1 point Started by Heather Wendt July 2023 GGR Cafe

Customer Journey Templates

Miranda Balcar 146 views 1 comment 0 points Most recent by Jeffrey Kushmerek July 2023CS Conversations

How to keep or register feedback

iara 218 views 7 comments 0 points Most recent by TomTom June 2023Metrics & Analytics

How are you meeting needs well in today's climate? GGR wants to hear from you!

Heather Wendt 276 views 10 comments 0 points Most recent by Dana Alvarenga June 2023GGR Cafe

Customer Education - Phases and Challenges

Heather Wendt 86 views 1 comment 0 points Most recent by Chitra Madhwacharyula May 2023GGR Cafe

Churn: Post Mortem

Josephine Gutierrez 345 views 2 comments 0 points Most recent by rdesmarais May 2023Customer Journey

CSM Presentation for Intvw

bgilfill1 267 views 6 comments 0 points Most recent by bgilfill1 May 2023Customer Journey

All Things CSAT

kchan38 147 views 3 comments 0 points Most recent by EdPorter May 2023Customer Journey

CS Impact

Lexi Santiago 160 views 3 comments 0 points Most recent by jaime chambron April 2023Metrics & Analytics

Customer / Partner driven Success Planning

Shelby Czarnota 157 views 3 comments 0 points Most recent by Michelle Wideman April 2023Customer Journey

What automation playbooks do you recommend for low-touch CS?

Olivia_Williams 194 views 2 comments 0 points Most recent by Chitra Madhwacharyula April 2023GGR Cafe

Voice of Digital Customer Success

Aynot2000 426 views 13 comments 1 point Most recent by Chitra Madhwacharyula April 2023Digital CS (Engagement Programs)

Renewal playbooks

adamgibson 418 views 2 comments 0 points Most recent by Rob_Elder April 2023Digital CS (Engagement Programs)

Measurable Results

Amanda Watson 493 views 9 comments 5 points Most recent by simonbigbutton April 2023Metrics & Analytics

GGR Podcast - Our CSMs Are Really Change Management Experts

Heather Wendt 96 views 0 comments 0 points Started by Heather Wendt April 2023 GGR Cafe

What works to manage and keep customers updated about product enhancement requests?

Brian O'Keeffe 130 views 4 comments 0 points Most recent by Chitra Madhwacharyula March 2023Customer Journey

CX Kick-Off - Dream Agenda

Charlotte Naylor 69 views 2 comments 0 points Most recent by Amanda Watson March 2023GGR Cafe

HubSpot & Customer Success

Asha Pulikkal 60 views 1 comment 0 points Most recent by randimgarza March 2023Digital CS (Engagement Programs)

Customer Journey Map Examples

Dana Pavel 305 views 7 comments 0 points Most recent by bgilfill1 March 2023Digital CS (Engagement Programs)

Request for Best Practices and Ideas for Monthly Newsletter

kchan38 60 views 0 comments 0 points Started by kchan38 February 2023 Customer Journey

Any alternatives to a big and ugly Excel file during onboarding and setup of your solution?

victor jousseaume 166 views 4 comments 0 points Most recent by ShawnRiedel February 2023Strategy & Planning

NPS Set Up

kchan38 282 views 9 comments 0 points Most recent by Kienan February 2023Metrics & Analytics

Recommendations for Customer Success Software

sreinhardt 281 views 5 comments 0 points Most recent by sreinhardt February 2023CS Operations Conversations

Customer Success Plan- integrating into existing customer base

dperenchio 262 views 5 comments 1 point Most recent by [Deleted User] February 2023Digital CS (Engagement Programs)

Renewal Strategies and Risk Identification

Brian O'Keeffe 206 views 7 comments 0 points Most recent by Markus Rentsch February 2023Digital CS (Engagement Programs)

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