Retention

Discussion List

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  GGR Podcast - Implementation is Not Onboarding

  Heather Wendt 136 views 1 comment 0 points Most recent by Jeffrey Kushmerek September 2023GGR Cafe
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  GGR Podcast - Scaled CS; Daphne Lopes - Hubspot

  Heather Wendt 166 views 0 comments 0 points Most recent by Heather Wendt September 2023GGR Cafe
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  What's your worst post-sales-engagement story?

  Heather Wendt 919 views 15 comments 3 points Most recent by Brian O'Keeffe September 2023GGR Cafe
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  How are Ya'll Scaling?!

  Quis94 171 views 4 comments 0 points Most recent by Steve Bernstein August 2023CS Conversations
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  Customer Engagement & Business Review

  Abhishek B 412 views 8 comments 0 points Most recent by Lovlyn Andawey August 2023CS Conversations
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  Growing a Voice of Customer Program

  Brian Hansen 341 views 10 comments 2 points Most recent by Brian Hansen July 2023CS Technology
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  GGR Podcast - Scaled CS is all about efficiency

  Heather Wendt 152 views 2 comments 0 points Most recent by Jeffrey Kushmerek July 2023GGR Cafe
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  GGR Podcast - 10-minute trumpet - Take the pressure off your CSM Team

  Heather Wendt 34 views 0 comments 0 points Most recent by Heather Wendt July 2023GGR Cafe
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  Looking to take partnerships to the next level

  Quis94 108 views 1 comment 0 points Most recent by EdPorter July 2023CS Conversations
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  CS Platform

  Nbaxby 365 views 1 comment 1 point Most recent by Shannon Nishi July 2023CS Technology
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  GGR Podcast - The Vault - 7 Pillars of Customer Success

  Heather Wendt 52 views 0 comments 1 point Most recent by Heather Wendt July 2023GGR Cafe
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  Customer Journey Templates

  Miranda Balcar 142 views 1 comment 0 points Most recent by Jeffrey Kushmerek July 2023CS Conversations
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  How to keep or register feedback

  iara 270 views 7 comments 0 points Most recent by TomTom June 2023CS Technology
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  How are you meeting needs well in today's climate? GGR wants to hear from you!

  Heather Wendt 302 views 10 comments 0 points Most recent by Dana Alvarenga June 2023GGR Cafe
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  Customer Education - Phases and Challenges

  Heather Wendt 110 views 1 comment 0 points Most recent by Chitra Madhwacharyula May 2023GGR Cafe
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  Churn: Post Mortem

  Josephine Gutierrez 380 views 2 comments 0 points Most recent by rdesmarais May 2023CS Conversations
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  CSM Presentation for Intvw

  bgilfill1 308 views 6 comments 0 points Most recent by bgilfill1 May 2023CS Conversations
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  All Things CSAT

  kchan38 173 views 3 comments 0 points Most recent by EdPorter May 2023CS Conversations
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  CS Impact

  Lexi Santiago 181 views 3 comments 0 points Most recent by jaime chambron April 2023CS Technology
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  Customer / Partner driven Success Planning

  Shelby Czarnota 203 views 3 comments 0 points Most recent by Michelle Wideman April 2023CS Conversations
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  What automation playbooks do you recommend for low-touch CS?

  Olivia_Williams 196 views 2 comments 0 points Most recent by Chitra Madhwacharyula April 2023GGR Cafe
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  Voice of Digital Customer Success

  Aynot2000 475 views 13 comments 1 point Most recent by Chitra Madhwacharyula April 2023CS Conversations
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  Renewal playbooks

  adamgibson 516 views 2 comments 0 points Most recent by Rob_Elder April 2023CS Conversations
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  Measurable Results

  Amanda Watson 569 views 9 comments 5 points Most recent by simonbigbutton April 2023CS Technology
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  GGR Podcast - Our CSMs Are Really Change Management Experts

  Heather Wendt 101 views 0 comments 0 points Most recent by Heather Wendt April 2023GGR Cafe
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  What works to manage and keep customers updated about product enhancement requests?

  Brian O'Keeffe 164 views 4 comments 0 points Most recent by Chitra Madhwacharyula March 2023CS Conversations
• 
  CX Kick-Off - Dream Agenda

  Charlotte Naylor 84 views 2 comments 0 points Most recent by Amanda Watson March 2023GGR Cafe