Discussion List

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  GGR Podcast - The Vault - 7 Pillars of Customer Success

  Heather Wendt 41 views 0 comments 1 point Started by Heather Wendt July 2023 GGR Cafe
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  Customer Journey Templates

  Miranda Balcar 141 views 1 comment 0 points Most recent by Jeffrey Kushmerek July 2023CS Conversations
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  How to keep or register feedback

  iara 231 views 7 comments 0 points Most recent by TomTom June 2023CS Technology
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  How are you meeting needs well in today's climate? GGR wants to hear from you!

  Heather Wendt 271 views 10 comments 0 points Most recent by Dana Alvarenga June 2023GGR Cafe
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  Customer Education - Phases and Challenges

  Heather Wendt 91 views 1 comment 0 points Most recent by Chitra Madhwacharyula May 2023GGR Cafe
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  Churn: Post Mortem

  Josephine Gutierrez 361 views 2 comments 0 points Most recent by rdesmarais May 2023CS Conversations
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  CSM Presentation for Intvw

  bgilfill1 281 views 6 comments 0 points Most recent by bgilfill1 May 2023CS Conversations
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  All Things CSAT

  kchan38 161 views 3 comments 0 points Most recent by EdPorter May 2023CS Conversations
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  CS Impact

  Lexi Santiago 171 views 3 comments 0 points Most recent by jaime chambron April 2023CS Technology
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  Customer / Partner driven Success Planning

  Shelby Czarnota 171 views 3 comments 0 points Most recent by Michelle Wideman April 2023CS Conversations
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  What automation playbooks do you recommend for low-touch CS?

  Olivia_Williams 191 views 2 comments 0 points Most recent by Chitra Madhwacharyula April 2023GGR Cafe
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  Voice of Digital Customer Success

  Aynot2000 421 views 13 comments 1 point Most recent by Chitra Madhwacharyula April 2023CS Conversations
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  Renewal playbooks

  adamgibson 461 views 2 comments 0 points Most recent by Rob_Elder April 2023CS Conversations
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  Measurable Results

  Amanda Watson 511 views 9 comments 5 points Most recent by simonbigbutton April 2023CS Technology
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  GGR Podcast - Our CSMs Are Really Change Management Experts

  Heather Wendt 91 views 0 comments 0 points Started by Heather Wendt April 2023 GGR Cafe
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  What works to manage and keep customers updated about product enhancement requests?

  Brian O'Keeffe 131 views 4 comments 0 points Most recent by Chitra Madhwacharyula March 2023CS Conversations
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  CX Kick-Off - Dream Agenda

  Charlotte Naylor 71 views 2 comments 0 points Most recent by Amanda Watson March 2023GGR Cafe
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  HubSpot & Customer Success

  Asha Pulikkal 61 views 1 comment 0 points Most recent by randimgarza March 2023CS Conversations
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  Customer Journey Map Examples

  Dana Pavel 321 views 7 comments 0 points Most recent by bgilfill1 March 2023CS Conversations
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  Request for Best Practices and Ideas for Monthly Newsletter

  kchan38 61 views 0 comments 0 points Started by kchan38 February 2023 CS Conversations
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  Any alternatives to a big and ugly Excel file during onboarding and setup of your solution?

  victor jousseaume 171 views 4 comments 0 points Most recent by ShawnRiedel February 2023CS Conversations
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  NPS Set Up

  kchan38 301 views 9 comments 0 points Most recent by Kienan February 2023CS Technology
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  Recommendations for Customer Success Software

  sreinhardt 291 views 5 comments 0 points Most recent by sreinhardt February 2023CS Operations Conversations
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  Customer Success Plan- integrating into existing customer base

  dperenchio 292 views 5 comments 1 point Most recent by [Deleted User] February 2023CS Conversations
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  Renewal Strategies and Risk Identification

  Brian O'Keeffe 201 views 7 comments 0 points Most recent by Markus Rentsch February 2023CS Conversations